Terms of Use
Last updated: June 2026
Agreement
By using Paw Navigator — including this website, our emergency guides, waitlist, and iOS application — you agree to these terms. If you do not agree, do not use our services.
Educational use only
Paw Navigatorprovides educational emergency guidance and veterinary care navigation only. It is not a substitute for professional veterinary care, diagnosis, or treatment. Always consult a licensed veterinarian regarding your pet's health. See our Disclaimer for more detail.
What Paw Navigator provides
Paw Navigator includes educational emergency guides on this website, structured decision flows in the app, conservative urgency guidance, optional pet profiles, incident summaries you can share with a veterinarian, and — when available — tools to locate emergency veterinary hospitals. Guidance is based on hand-authored decision flows, not generative AI. Core emergency flows are designed to work offline and without an account.
Acceptable use
You agree to use Paw Navigator only for lawful, personal purposes. You may not misuse the service, attempt to disrupt it, scrape content at scale, reverse engineer the app, or rely on it as your sole basis for medical decisions about your pet.
Third-party information
Emergency veterinary hospital listings, maps, and external links are provided for convenience. We do not control third-party websites or clinics and are not responsible for their services, availability, or accuracy. Poison control and veterinary helpline numbers may change; confirm current numbers before use.
No warranty
The service is provided "as is" without warranties of any kind. We do not guarantee that information is accurate, complete, current, or suitable for your specific situation.
Limitation of liability
To the fullest extent permitted by law, Paw Navigator and its operators shall not be liable for any damages arising from your use of or reliance on the service, including delays in seeking veterinary care.
Changes to terms
We may update these terms from time to time. Continued use after changes constitutes acceptance of the updated terms. Material changes may be noted on this page with an updated date.
Contact
Questions about these terms? Email info@pawnavigator.com.